This Privacy Policy explains how Joinix Team ("Joinix Team", "we", "us", or "our") collects, uses, discloses, and protects information when you use the Joinix mobile application and related services (collectively, the "App" or "Services").
If you do not agree with this Privacy Policy, do not use the Services.
1) Summary of What Joinix Does
Joinix is your ultimate companion for setting, tracking, and achieving your personal goals. Transform your ambitions into actionable plans and celebrate your progress like never before.
- Set meaningful goals with ease.
- Track your progress visually with weekly and monthly goal cards.
- Celebrate milestones by recording achievements and reflecting on your journey.
- Stay accountable by breaking big goals into manageable milestones.
- Learn from your journey through reflection tools.
2) Information We Collect
We collect information in the following categories.
2.1 Information You Provide
- Account information: name, username, email address.
- Support communications: content you send to customer support (including attachments you choose to provide).
- Content you create in the App: goals, milestones, reflections, and achievement entries you choose to enter.
2.2 Information We Collect Automatically
- Device information: device model, OS version, language, time zone, and device identifiers (as permitted).
- Usage data: interaction events, feature usage, session information, and performance metrics.
- Crash logs and diagnostics: crash reports and error logs to improve reliability.
2.3 Location Information (Optional)
If you grant permission, we may collect approximate or precise location information (depending on your device settings). You can disable location access at any time in your device settings.
2.4 Cookies and Similar Technologies
When our Services include web-based components (such as an embedded web view), we may use cookies and similar technologies (including web beacons) to keep you signed in, remember preferences, and support basic analytics and security.
3) Photos / Face-Related Data
- We do not perform face recognition and do not create biometric identifiers or biometric profiles.
- Images are used only for the purpose you initiate (for example, one-time generation/processing).
- By default, content is stored locally on your device unless you explicitly choose to upload it for processing.
- Images are not used for advertising/marketing and not used for model training unless you explicitly consent.
4) How We Use Information
- Provide and maintain the Services.
- Personalize your experience (preferences and settings).
- Improve the Services (analytics, troubleshooting, and development).
- Provide customer support and respond to requests.
- Protect security and integrity (fraud/abuse prevention and enforcement).
- Comply with legal obligations and lawful requests.
We do not sell your personal information.
5) How We Share Information
- With your consent.
- With service providers (processors) who help us operate the Services (e.g., hosting, analytics, crash reporting), under contractual obligations to protect information.
- For legal reasons, and to protect rights, safety, and security.
- To protect the Services and enforce policies, disclosing the minimum necessary.
6) International Transfers
Your information may be processed in countries other than your own. Where required, we use safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
7) Security
- Encryption in transit and, where appropriate, at rest.
- Access controls and least-privilege practices.
- Periodic audits and monitoring.
- Backups and recovery procedures.
No method of transmission or storage is completely secure; we cannot guarantee absolute security.
8) Data Retention
- Account data: for the life of your account.
- After account deletion: deleted or anonymized within 30 days, unless required by law.
- Usage analytics: typically up to 12 months.
- Support communications: typically up to 6 months.
9) Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, restrict/object, and withdraw consent for optional processing (such as location).
To exercise rights, email zwvqamcs728951@outlook.com. We will respond within 5 business days when feasible and in accordance with applicable law.
10) Children / Age 17+
Joinix is not directed to children. You must be at least 17 years old to use the Services. We do not knowingly collect personal information from individuals under 17.
11) Changes to This Policy
We may update this Privacy Policy from time to time. We will update the Effective Date above and, where required, provide additional notice. Continued use after an update means you accept the updated policy.